07821 210231|[email protected]

Privacy Policy

Introduction

Neurotherapy Worx Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website www.neurotherapyworx.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy notice carefully.

Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information: Name, address, email address, phone number, date of birth, etc.
  2. Health Information: Medical history, treatment records, prescriptions, and other health-related information.
  3. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  4. Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use the information we collect in the following ways:

  1. To Provide Healthcare Services: To manage your healthcare and provide you with the services you request.
  2. To Improve Our Services: To understand how our services are used and to improve our offerings.
  3. To Communicate with You: To send you updates, newsletters, and other information that may be of interest to you.
  4. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

  1. Consent: Where you have given us clear consent to process your personal data for a specific purpose.
  2. Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
  3. Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  4. Vital Interests: Where processing is necessary to protect your vital interests or those of another person.
  5. Public Task: Where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
  6. Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Sharing Your Information

We may share your information with:

  1. Healthcare Providers: To provide you with healthcare services.
  2. Service Providers: To help us operate our business and provide our services.
  3. Legal Authorities: When required by law or to protect our rights.

Your Rights

You have the following rights regarding your personal data:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  3. Erasure: You have the right to request that we delete your personal data.
  4. Restriction: You have the right to request that we restrict the processing of your personal data.
  5. Data Portability: You have the right to request that we transfer your personal data to another organisation.
  6. Objection: You have the right to object to the processing of your personal data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Changes to This Privacy Notice

We may update this privacy notice from time to time. We will notify you of any changes by posting the new privacy notice on this page.

Contact Us

If you have any questions about this privacy notice or our data protection practices, please contact us at:

Neurotherapy Worx
Hall Lane, Appley Bridge, Wigan, WN6 9EL
[email protected]
07821210231