07821 210231|[email protected]

FAQ’s – Adults

What is the difference between physiotherapist and a neurological physiotherapist?

A neurological physiotherapist treats people with disorders of the central nervous system that affect the brain, spinal cord and nerves. This may include conditions such as Stroke, Brain Injury, Parkinson’s disease and Multiple Sclerosis. In addition to standard physiotherapy registration, a neurological physiotherapist has further training and awareness of different neurological conditions and how the central nervous system functions. They have specific training on treatment techniques and ways to influence recovery, through hands on intervention and facilitation to improve movement patterns and function.

A manual or musculoskeletal physiotherapist treats people who have problems with the skeletal system and may have issues with muscle or joint function. These physiotherapists treat injuries such as muscle sprains/tears, joint range of movement restrictions or postural problems. Examples of conditions that they may treat are neck/back pain, frozen shoulder, rotator cuff problems and trauma from sports injuries.

Can I be treated by you and the NHS?

Yes, absolutely. A lot of people that we provide treatment for have physiotherapy treatment with the NHS too. We would also recommend that we keep in regular contact with any other treating therapists to provide the most beneficial care to you. At times, it may be also beneficial to complete joint sessions with the NHS therapist in order to ensure best continuity of care/therapy.

How do I book an appointment?

There are a few options available. You can fill out an online enquiry form on our website at www.neurotherapyworx.co.uk. A member of our team will then contact you to get further information with regards to your current issues and to ensure that you would benefit from having an assessment with a neurological physiotherapist.

Alternatively you can contact us directly on 07821210231

Where can I be treated?

Clinic appointments are now offered in our fully accessible clinic premises, based in Wigan, near junction 27 of the M6. Our clinic address is: Neurotherapy Worx, Hall Lane, Appley Bridge, Wigan, WN6 9EL

We’re also able to offer clinic-based appointments in the Blackpool area. The address is Rear of 22 Whitegate Drive, Blackpool FY3 9AQ

You may wish to have treatment at your home as an alternative to having a clinic appointment and we are happy to also provide this service.

We are also able to attend care/residential and nursing homes too.

What do I need to wear for the appointment?

Ideally, we ask that you wear shorts and a t-shirt/vest top for your physiotherapy treatment. This is so that the physiotherapist can fully assess and observe how you are moving and to identify what is not functioning well. We can then provide appropriate feedback regarding the potential problems and how best to help improve your movement. However, if you are not comfortable wearing shorts then please wear something that you feel comfortable in such as loose trousers and t-shirt.

How can I pay?

We generally send an invoice to you at the beginning of the following month for treatment given in the previous month. This can be paid via bank transfer, cash, or cheque.

If you would prefer to pay us differently then please contact us to discuss further.

How much physio treatment will I need?

This will depend on you and your condition. People respond to treatment at different rates, therefore it is difficult for us to specifically say that you require a set number of treatment sessions. Frequency of treatment intervention needed may also be variable. Some people respond well to weekly therapy treatment for a set number of sessions to achieve their goals whereas other people prefer a short, intensive package of treatment. Your treating physiotherapist will be able to discuss the options and what they feel may work best for you.

How long are the sessions?

Our sessions tend to last approximately one hour per time. However, there may be times where more than one hour is required, for example, if the person has travelled a longer distance for treatment or a treatment session involves looking at alternative activities that require additional time to complete (for example, skiing, wheelchair based activities, gym work with a personal trainer).

In some cases, a one hour session may be too tiring for some people therefore the time of the session is reduced to what is suitable.

Do you provide any training for carers and/or family that help me?

Yes. We find that by providing additional training and support to people you work with on a daily basis helps to improve the continuity and repetition of better movement patterns. Training the people who work with you on a daily basis is something that we would recommend and we can provide exercise forms/sheets or videos on how best to help you between your therapy sessions.

In addition for our younger patients

Do I have to attend my child’s sessions or can they go on their own after school?

In most cases it is best for a legally responsible adult to be present in sessions at all times for safeguarding purposes.

Will your physiotherapists provide all of the equipment and toys during the treatment sessions or will I have to buy them?

We will provide appropriate equipment and toys for the physiotherapy sessions. It is sometimes useful for families to buy some specific toys/equipment so they can be used throughout the week with your child and not just in the physiotherapy sessions. Your treating physiotherapist will discuss this with you.

Will your physiotherapist work with my child’s NHS physiotherapist?

Yes- Communication between your child’s NHS and private physiotherapist enables them to discuss the needs of your child, plan provision needed and work out how best to meet these needs. You will be given further information and asked for consent before any communication happens between both physiotherapists.